Elevated Recording Error Rate

Incident Report for SessionCam

Resolved

This incident is now resolved. We are continuing to monitor the system.

Posted Jun 18, 2019 - 19:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 18, 2019 - 19:56 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 18, 2019 - 19:56 UTC

Identified

We're experiencing an elevated level of API errors & increase in latency and are currently looking into the issue.

Posted Jun 18, 2019 - 19:34 UTC

This incident affected: Recording API, JavaScript Delivery, and Console.